Cannot authenticate my Macbook for Apple TV

So I recently just got a new Macbook Air, and I thought my iCloud and everything was set up. But I went to watch a movie in Apple TV, and it said I had to authenticate my computer. So I looked up the steps and tried, but in my Apple Tv there is no ‘Account’ button. My account is not even on there, so I cannot authenticate my laptop. Please help!

MacBook Air (2020 or later)

Posted on Apr 14, 2021 10:12 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2021 4:58 PM

Hello ellaescobar,


Thank you for posting in the Apple Support Communities. From our understanding, you're unable to log into the Apple TV app on your new MacBook, and we'd like to help.


For this concern, we recommend following the steps in the section, "Sign in to or out of the Apple TV app," here:

Use your Apple ID to sign in to the Apple TV app on Mac


From there, if you have two-factor authentication enabled for your Apple ID, you should then be able to receive a verification code on another trusted device in order to sign in to your Apple ID on your Mac. To learn more, check this out:

Get a verification code and sign in with two-factor authentication


If you need further assistance to finish setting up your new Mac, check out these steps:

Sign in with your Apple ID

Access your iCloud content on your Mac


We hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Apr 15, 2021 4:58 PM in response to ellaescobar

Hello ellaescobar,


Thank you for posting in the Apple Support Communities. From our understanding, you're unable to log into the Apple TV app on your new MacBook, and we'd like to help.


For this concern, we recommend following the steps in the section, "Sign in to or out of the Apple TV app," here:

Use your Apple ID to sign in to the Apple TV app on Mac


From there, if you have two-factor authentication enabled for your Apple ID, you should then be able to receive a verification code on another trusted device in order to sign in to your Apple ID on your Mac. To learn more, check this out:

Get a verification code and sign in with two-factor authentication


If you need further assistance to finish setting up your new Mac, check out these steps:

Sign in with your Apple ID

Access your iCloud content on your Mac


We hope this information is useful. Kind regards.

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Cannot authenticate my Macbook for Apple TV

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