I want to erase my old iPad
I can’t erase my old iPad. When I try I enter my pass code then another restrictive pass code pops up.
I do not remember setting this up and have tried 3 pass codes that have failed.
how to fix ?
iPad (6th gen) WiFi
Question marked as
It might be the Screen Time Passcode (4 digits).
These are the minimum requirements to reset the ScreenTime passcode:
- The device must run iOS/iPadOS 13.4 or later;
AND
- Knowledge of Apple ID & Password that were used to set up that ScreenTime Passcode.
If you meet both requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support
Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.
Regards
Giulio