Apple Pencil

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Level 1

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Apple Pencil

i got my pencil 2nd gen in. Christmas 2020 can I still get a replacement because it failed me and it’s now 2021 I think it’s still got it’s warranty so do I have to go to Apple for replacement? Please REPLY QUICKLY

iPad Pro, iPadOS 14

Posted on Apr 15, 2021 7:57 AM

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Answer 1

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ProustGiulio

Level 10

208,596 points

Apr 15, 2021 8:10 AM in response to danna135

Make an appointment at an Apple Store or Authorized Service Provider among this list Apple – Location Selector , and have your Apple Pencil inspected (bring with you also the proof of purchase). They will give you all the available options.

Regards

Giulio

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Answer 2

ProustGiulio

Level 10

208,596 points

Apr 16, 2021 12:00 AM in response to danna135

I do not live in the USA, but to my knowledge Best Buy is an Apple Authorized Reseller & Apple Authorized Service Provider.

As far as the proof of purchase is concerned, if you've lost it, ask them for a copy of that document.

Regards

Giulio

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Answer 3

danna135 Author

Level 1

8 points

Apr 15, 2021 4:13 PM in response to ProustGiulio

What if I brought if at Best Buy can I still bring it to apple and what if I don’t have the receipt? Can I bring the box of the pencil ? Please answer all questions!

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