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jgody Author

Level 1

4 points

my phone is lockd, how can i unlock

i need to unlock my phone , but when i enter Apple ID and password but it bring incorrect Apple ID or password

iPhone 4S (8GB)

Posted on Apr 15, 2021 10:30 PM

Top-ranking reply

Limnos

Level 10

418,801 points

Posted on Apr 16, 2021 9:43 AM

There's multiple kinds of "locking" on devices. Click on the links below to find instructions on how to deal with your specific situation:

1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: 'How to remove Activation Lock' --> https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund. If you are the owner, see the part at the end about asking Apple to reset the device.

2) Device lock: "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled" click here --> https://support.apple.com/HT204306

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my phone is lockd, how can i unlock

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