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User profile for user: Amysofine
Amysofine Author
User level: Level 1
4 points

Phone deleting imessages

I recently got a new iPhone and since I’ve had it, when I receive a new iMessage, when I open it, the phone deletes all imessages between me and that user (including all of our past imessages sent from my old phone that was imported to this new phone). When I actively have the text app open, any incoming imessages come through fine, but after closing the app, it will delete new incoming and all iMessage history again.

anyone else experience this or have any ideas why!?!?

I have it set to never delete

iPhone 7 Plus

Posted on Apr 16, 2021 1:18 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,850 points

Posted on Apr 16, 2021 4:15 AM

Smart Phones neither have the intelligence nor has the hostility. Hence we need to look at our device settings and the way we synchronise our smart phones with Mac/PC/iCloud and also how careful are we in sharing our sensitive and valuable information with friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management? Then please contact the system administrator of your corporate / organisation / enterprise / School Management. If you have installed it on your own --> Install or remove configuration profiles on iPhone - Apple ...


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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,850 points

Apr 16, 2021 4:15 AM in response to Amysofine

Smart Phones neither have the intelligence nor has the hostility. Hence we need to look at our device settings and the way we synchronise our smart phones with Mac/PC/iCloud and also how careful are we in sharing our sensitive and valuable information with friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management? Then please contact the system administrator of your corporate / organisation / enterprise / School Management. If you have installed it on your own --> Install or remove configuration profiles on iPhone - Apple ...


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Phone deleting imessages

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