I get the above warning message when trying to access some videos on one website
MacBook Air 13″, macOS 11.2
Just tried your site running Catalina 10.15.7 - you are right. Their codec is not compatible with Big Sur or Catalina. Suggest contacting the Site Manager and advise
What website? Can you give some more details so we may check?
It is possible that the videos are encoded using a codec that is not supported.
Thank you so much I have since found out that you can access these videos by a different route on the website and that appears to work so it is a problem with their website. Thank you so much for trying to help. You guys are great.! Not sure what their problem is but I have found a way round it so sorry to have troubled you
Kind regards
Heather
Hello No this is the only website that I have had problems with. YouTube works and other videos work but there is a website called thecraftstore.com. and when you go to the tv schedule you can normally watch shows on rewind but ~I get the above message when I try. I never used to.
Does this happen on all video Sites or only this one ?
No Trouble ! Good you found an alternative method.
I have thank you and the company were not aware of the problem so i have left it with them and they send a thank you for telling them what is wrong!! Have a great day
Heather
No compatible source For this media media.
