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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I recently bought an iPhone 7 Plus second hand and the colours seem very washed out and the screen is slightly dimmer. Any suggestions?
iPhone 7 Plus
Since you've purchased a used iPhone, it's also quite possible the screen was replaced with an aftermarket screen before you purchased it. If that is the case, Apple won't touch a phone which has been tampered with. Updates, by the way, don't effect the colors on an iPhone screen.
Update to iOS 14.4.2.
I read on another question that this was an issue with the IOS 12 update but my phone is on iOS 14
Washed out colours on iPhone 7 Plus
