My new iPad Air battery life is really bad!

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Level 1

5 points

My new iPad Air battery life is really bad!

I purchased the new iPad Air (4th gen) last month. I don’t know if this is normal but I usually have to charge it every other day or max 2 days. When not in use I always enable airplane mode and I make sure to close any apps in the background.

Anyway, my iPad was at 100%, I was watching Crunchyroll yesterday afternoon in offline mode for I think 1-2 hours, that’s all I did on my iPad. I then closed the app and turned on airplane mode because I won’t be using it until the next day. This morning I wake up and I’m surprised to see that I had to hold down the power button to open the iPad which meant the battery is drained and sure enough it’s at 1% and in less than 24 hrs. How??!! And is that normal??? What should I do??

iPad’s on the latest iOS (14.4.2).

I took this screenshot as soon as I opened my iPad:

Posted on Apr 16, 2021 11:52 PM

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Answer 1

LadyX13 Author

Level 1

5 points

Apr 17, 2021 8:20 AM in response to LadyX13

I contacted Apple Support and they’ve run diagnostics on my iPad. They asked me to perform a hard reset (press volume up button, then volume down button then power button until the iPad restarts). And now I just have to use my iPad as normal and observe the battery performance. They said if the issue persists I should contact them again and they will need to “update the iOS version with the help of a computer” as the next step. My iPad is already running the latest version so I didn’t really understand what they meant by that and I was too tired to ask.

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Answer 2

ProustGiulio

Level 10

210,858 points

Apr 17, 2021 2:34 AM in response to LadyX13

To feel more comfortable, since your iPad is still covered by warranty, make an appointment at an Apple Store or Authorized Service Provider (among this list:--> Apple – Location Selector ), and have your device inspected.

After checking it out, they'll give you all the available options.

Regards

Giulio

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Answer 3

Apr 17, 2021 3:49 AM in response to LadyX13

No iPad is designed to last two days without some charge.

To make the battery last you should put it on a charger when not in use. Day and night. You can not overcharged it.

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Answer 4

LadyX13 Author

Level 1

5 points

Apr 20, 2021 11:17 AM in response to LadyX13

Ok so Crunchyroll was draining the battery. When I don’t use it battery life is great.

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My new iPad Air battery life is really bad!

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