Phone battery issues

So I have an iPhone XR, I’ve had it for a good two years at this point and it hasn’t shown any problems until now. A few weeks ago my phone started dying at 20%, and would come back at 12% every time. The percentage at which it would die has been increasing since then and now dies at around 42%. I don’t know whether this is a software problem or a battery problem, please help!

iPhone XR, iOS 14

Posted on Apr 17, 2021 11:20 AM

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Posted on Apr 17, 2021 11:29 AM

You likely need to a new battery. Go to Settings > Battery > Battery Health


What is it? If it's in the low 80% or lower range, it's time for a new battery.


Only have the battery replaced by Apple or an Apple Authorized Service Provider to ensure you are getting an authentic Apple Battery. Aftermarket service kiosks, etc., can not buy original Apple parts.

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Question marked as Top-ranking reply

Apr 17, 2021 11:29 AM in response to Amyheart59

You likely need to a new battery. Go to Settings > Battery > Battery Health


What is it? If it's in the low 80% or lower range, it's time for a new battery.


Only have the battery replaced by Apple or an Apple Authorized Service Provider to ensure you are getting an authentic Apple Battery. Aftermarket service kiosks, etc., can not buy original Apple parts.

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Phone battery issues

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