Audio turns off when screen dark
I listen to Audible while driving in my Toyota all the time for years. But I got a iPhone 12 Pro and now the sounds turns off when the screen goes dark.
iPhone 12 Pro
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User profile for user:
Ali_E1
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Community Specialist
Hello, Roberson71.
Thank you for posting in Apple Support Communities. We understand that you’re experiencing an issue with the Audible app on your new iPhone 12 Pro that you weren’t experiencing on your previous device. It sounds like your audio may be pausing when your iPhone screen is locked, and you want to make adjustments that allow you to continue listening to your audiobooks.
Per the Audible Help pages, you may need to make adjustments in the Audible player to disable auto lock on your iPhone when you’re using the app:
How can I change my settings in the Audible for iOS app? | Audible Help
You might also ensure that you’re playing with Car Mode on your iPhone:
How can I listen to audiobooks in my car using Car Mode? | Audible Help
If this doesn’t seem to resolve the issue to your satisfaction, you might also try some basic troubleshooting like:
- Restart your iPhone
- Ensure the Audible app is updated
- Delete and download the Audible app again
We look forwards to learning whether the helps.
Warmest Regards.