Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

security question reset problems

hi,


i have problem reset security questions, when i try to reset them i get this message:


"Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions."


how to fix that?


iPhone 5, iOS 10

Posted on Apr 18, 2021 8:24 AM

Reply
Question marked as Best reply

Posted on Apr 18, 2021 8:33 AM

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.


(196366)

1 reply

security question reset problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.