Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot reset security questions We do not have sufficient information to reset your security questions.

I want to reset the security question, but this message keeps popping up, what can I do?


Cannot reset security questions We do not have sufficient information to reset your security questions.



Posted on Sep 29, 2021 8:13 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 8:16 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Sep 29, 2021 8:16 AM in response to eun114

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

Cannot reset security questions We do not have sufficient information to reset your security questions.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.