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iPhone 7 can’t activate

I have an iPhone 7 that worked fine until updating it to 14 earlier this year, then it wouldn’t re-activate.


I finally got Support to repair it because that’s a known bug in my model but when I sent it in they refused repair because it had gotten wet at some point. Turns out there a little diode that lights up if it gets wet, I’m sure put there by Apple to save millions of repair dollars. 


The phone works fine, I just can’t use it for anything. I’d like to use it around the house for internet, Spotify, etc. is there a way to get it to a point where I can do that?

Thanks for any help!

Posted on Apr 19, 2021 7:27 AM

Reply
2 replies

Apr 19, 2021 7:41 AM in response to kentpad

Hi KentPad,

Welcome to the Apple Support Community!

You can try activating the device through iTunes or the Finder Window (macOS Catalina and newer) to activate your phone. If you need more support contact Apple Support for more help.

I’ve included an article and information to contact Apple Support below

Best of Luck

Cube2012

—————————————————————————————————————————

If you can't activate your iPhone - Apple Support

Contacting Apple Support

Call 800-692-7753

AppleCare 800-275-2273

Online Get Support

or

Apple Support App

https://apps.apple.com/us/app/apple-support/id1130498044

iPhone 7 can’t activate

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