Itunes playlists in windows
Sorry if others already know this but I'm rather stuck and would appreciate some advice.
When I select a playlist, eg XYZ, and then right click I get a set of options. One is play "XYZ". If I click on that I get a message that "iTunes has stopped working" and then it closes down.
It seems the only way to play a playlist is to select the "play next" option. This works but then I have no shuffle capability. Clicking on the Shuffle All (next to the 3 dots) on the right of the window gives me the "iTunes has stopped working" again.
I'm on Windows 8.1 and itunes 12.10.10.2. Any ideas would be great -- thanks
iMac 21.5″, macOS 10.13