Wireless Diagnostics will not close or quit

Having a problem getting the wireless diagnostics to shut down. It will not close and I cannot force it to quit. When I try to force quit, a window pops up saying to wait until it completes before quitting. When I click ok, the window shows creating a diagnostic report, which never happens and it will not continue or start over.

Posted on Apr 19, 2021 8:09 AM

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1 reply

rkaufmann87

Level 10

149,396 points

Apr 19, 2021 8:12 AM in response to FGSfromPTC

If Force Quit will not work, the hold down the power button until the computer shuts down and restart it.

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Wireless Diagnostics will not close or quit

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