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User profile for user: John Wheater
John Wheater Author
User level: Level 1
4 points

iphone SE, ios 14.4.2

My phone won't ring when the phone is locked, but rings OK when unlocked.


What can I do to make it ring when locked?

iPhone SE

Posted on Apr 19, 2021 8:02 AM

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User profile for user: Community User
Community User

Posted on Apr 19, 2021 8:06 AM

Have you checked that you have Do Not Disturb enabled?


Open the Control Center by swiping up from the bottom. Find the "Moon" icon, if it is active (purple color) then turn it off. Do Not Disturb can be set to reject calls only when the phone is locked.


You can change the settings here:

Settings -> Do Not Disturb

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User profile for user: Community User
Community User

Apr 19, 2021 8:06 AM in response to John Wheater

Have you checked that you have Do Not Disturb enabled?


Open the Control Center by swiping up from the bottom. Find the "Moon" icon, if it is active (purple color) then turn it off. Do Not Disturb can be set to reject calls only when the phone is locked.


You can change the settings here:

Settings -> Do Not Disturb

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User profile for user: Community User
Community User

Apr 19, 2021 8:12 AM in response to John Wheater

No that's not the problem. If Do Not Disturb is disabled, it does not matter that "While iPhone is locked" is checked.

Try rebooting your phone and see if it makes a difference.

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iphone SE, ios 14.4.2

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