Purchase on Itunes

I am having problem purchasing Gift card on itunes.

Posted on Apr 19, 2021 11:33 AM

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Gift card is not valid I got an apple gift card today at Walgreens today and I have the receipt that I paid for it. When trying to redeem the card I got and error that the code was not valid. I got with apple and they told me the card was voided because the card inside the packaging did not match the numbers on the package and I needed to get with the store were I bought it. I got with Walgreens and they asked me if I was the one who open the card. I informed them that I did and there was no signs of problems with the packaging. That told me to get with apple. After speaking with apple two times they pushed me back to Walgreens. The end result is apple will not help and now I am out of 25.00. If there is anyone who could help that would be great.
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1 reply

ryane77

Community Specialist

Apr 20, 2021 8:46 AM in response to YlSmayd009

Hello YlSmayd009,

We understand the convenience of using gift cards and have some information we hope will help.

Work through the information here: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Have a good day.

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Purchase on Itunes

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