Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot Verify server identity the identity of "imap.gmail.com" cannot be verified

I have spoken to two "experts" on iphone at Apple. nice people four hours of my time I will never get back. This is a malicious pop up that neither had heard of , neither google this thread and I still have it. What is the solution. It stops me from making a phone call a photo using google maps etc. It only happens when I am outside- not in house on wifi. HELP


Posted on Apr 20, 2021 9:00 AM

Reply
1 reply

Apr 21, 2021 8:31 AM in response to WendySob

Hi there WendySob,


Thanks for joining us in Apple Support Communities! We understand you're seeing an alert on your iPhone indicating the server can't be verified for 'imap.gmail.com', and this only appears when your iPhone isn't connected to Wi-Fi. We're glad you're here, and we can help.


To start, you'll want to be sure cellular data is turned on for Mail in Settings > Cellular. The 'Set whether cellular data is used for apps and services' section of this link provides more details:


View or change cellular settings on iPhone


Next, this appears to be an alert related to a Gmail email account in the Mail app. Let's start by removing the email account, checking to see what your server settings should be, then add the account again manually. To find out what your email account settings should be, enter your email address in the search field of this link:


Mail Settings Lookup


Afterwards, try adding the account manually. Have a look at the support article below to learn how. You'll want to specifically take a closer look at the section entitled, 'Enter account settings manually':


Add an email account to your iPhone, iPad, or iPod touch


Let us know if that helps.


Cheers.

Cannot Verify server identity the identity of "imap.gmail.com" cannot be verified

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.