None of my apps work properly now first my mouse now my Skitch app what next this is the worse thing you have ever done even Tech support didn't know what to do so their bright idea was to reset my system back to new. For the first time ever I wish I didn't have Apple products.
Chelleann Said:
"BIG SUR: None of my apps work properly now first my mouse now my Skitch app what next this is the worse thing you have ever done even Tech support didn't know what to do so their bright idea was to reset my system back to new. For the first time ever I wish I didn't have Apple products."
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Three Things:
A. Big Sur is 64-Bit Only:
The key issue here seems to be compatibility. What did you upgrade from? Was it pre-Catalina(macOS10.14 and before)? If so, note that 32-bit apps are not supported on Catalina and Big Sur. So, you may have 32-bit apps installed.
B. Contact the Developer:
If you don't want to go though the hassle of downgrading, then contact the developer, seeing if they can give you a new license, and if they have 64-bit installation versions to use.
Also...
C. Reinstalling the macOS:
Another option would be to reinstall the macOS. Perhaps the install was not 100% successful? Sometimes, when major changes are made to your Mac(i.e. update installations), system settings (i.e. for Mail) become manipulated, technically. So, when reinstalling, nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to Reinstall macOS from macOS Recovery - Apple Support
Important: First, Back Up your Mac:
Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)
Chelleann Said:
"BIG SUR: None of my apps work properly now first my mouse now my Skitch app what next this is the worse thing you have ever done even Tech support didn't know what to do so their bright idea was to reset my system back to new. For the first time ever I wish I didn't have Apple products."
-------
Three Things:
A. Big Sur is 64-Bit Only:
The key issue here seems to be compatibility. What did you upgrade from? Was it pre-Catalina(macOS10.14 and before)? If so, note that 32-bit apps are not supported on Catalina and Big Sur. So, you may have 32-bit apps installed.
B. Contact the Developer:
If you don't want to go though the hassle of downgrading, then contact the developer, seeing if they can give you a new license, and if they have 64-bit installation versions to use.
Also...
C. Reinstalling the macOS:
Another option would be to reinstall the macOS. Perhaps the install was not 100% successful? Sometimes, when major changes are made to your Mac(i.e. update installations), system settings (i.e. for Mail) become manipulated, technically. So, when reinstalling, nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to Reinstall macOS from macOS Recovery - Apple Support
Important: First, Back Up your Mac:
Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)
Do you have a Time Machine backup to Restore to/from?
https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/10.14/mac/10.14
If not…
BIG SUR
