E sim settings missing on my phone phone since yesterday
I brought my i phone 11 in india, i moved to USA so i got an at&t carrier as e-sim last night all of a sudden my esim is not working and no e-sim settings are visible.
iPhone 11
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I brought my i phone 11 in india, i moved to USA so i got an at&t carrier as e-sim last night all of a sudden my esim is not working and no e-sim settings are visible.
iPhone 11
Hi udaysuraj208,
We understand that you don't see eSIM settings on your iPhone. Just to confirm, is your iPhone unlocked? “To use two different carriers, your iPhone must be unlocked. Otherwise, both plans must be from the same carrier. If a CDMA carrier provides your first SIM, your second SIM won't support CDMA. Contact your carrier for more information. “
These details are mentioned in this support article: Using Dual SIM with an eSIM
We recommend following the steps mentioned in the above support article.
Have a great day!
Thank you for confirming, udaysuraj208. Which iOS version is your device running? If an update is needed, let's go ahead and do that now: Update your iPhone, iPad, or iPod touch
Have all carrier updates been installed as well? Here's how to check: Update your carrier settings on your iPhone or iPad
If the issue persists, try restarting your iPhone and then reset the network settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. Your other personal data will not be deleted, as long as that is the reset chosen.
This article shows another place to verify if both SIMs are in use, Control Center: If Dual SIM with an eSIM isn't working on your iPhone
Take care.
There is no carrier lock, no cdma sim, my phone is totally carrier unlocked, I had the settings two days ago, and was using the e-sim with at&t carrier and my Indian carrier as physical sim.
I have tried everything, nothing works, what do I do?
E sim settings missing on my phone phone since yesterday