You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kiasha13 Author

Level 1

4 points

Still processing

I ordered an iPad Air 4 with and engraved Apple Pencil 2, the Apple Pencil went from processing to preparing to ship in a matter of 50 minutes but the iPad is still in processing after 4 days. Anybody have this problem too?

Posted on Apr 20, 2021 10:26 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

262,084 points

Posted on Apr 21, 2021 4:08 AM

Yes, this is common, and in no way an indicator of a problem. When you ordered the items, Apple would have provided an anticipated arrival date. As that date approaches, the status will change to preparing to ship, then to shipped. At that time, Apple will send you an email with an updated arrival date. Also at that time, your method of payment will be charged.

View in context

Still processing

Similar questions