Hi there. I run a podcast and I am trying to set up distribution to Apple Podcast Connect. When on the set up, I am selecting add existing show (with RSS Feed), yet when I paste my RSS feed and press continue I get a message to say "An error has occurred. Try again later." Is anyone else having this issue? Been refreshing this for a couple of hours now. Thank you!
It's better when you have a problem to starty your own thread. I assume you are asking about the 'unknown error' message? That's a problem within Podcasts Connect and I can only suggest contacting Support: https://i1.sndcdn.com/avatars-yMkseLPFnIDdztEs-jD4RzA-original.jpg
However before you do that there are two errors you need to correct:
Your 'link' tag reads <link>http://Learn more at fndmidsouth.org</link> - this is invalid: spaces are not allowed in a URL.
And the URL of your image is https://i1.sndcdn.com/avatars-yMkseLPFnIDdztEs-jD4RzA-original.jpg - this is 499 x 499 px and way too small: the minimum size is 1400 x 1400 px.
The feed shows no serious errors in the W3C validator, and it can be subscribed to manually in Podcasts on a Mac. What error do you get when you try to submit it to Podcasts Connect? - this isn't something I can check.
While this probably isn't the cause of the problems, your first two categories don't have sub-categories: you should choose them from the list here or one will probably be chosen for you. 'Comedy' is not an acceptable category. Only the first category and its sub-category will appear in Apple Podcasts.
For future reference, it's better to start your own thread rather than tack onto another which may or may not be about a similar problem, also it can cause confusion with interleaved answers.
Error response message when adding existing podcast show onto Apple Podcast Connect
