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1-year free trial mistakenly cancelled?

I had monthly paid Apple TV subscription then purchased a new iPhone and received offer for 1-year free subscription to which I signed up for and received confirmation email of this. I then cancelled my monthly, but must have cancelled my freezer trial subscription too. Can this be fixed?

Posted on Apr 22, 2021 7:26 AM

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Question marked as Top-ranking reply

Posted on Apr 22, 2021 10:08 AM

The free year trial is not automatic. Users have to redeem the offer to get the subscription.

Contact Apple Support about your specific situation, being a previous subscriber.

2 replies

1-year free trial mistakenly cancelled?

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