Imac wireless keyboard (with numeric pad) starts repeating key stroke entries

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Level 1

8 points

Imac wireless keyboard (with numeric pad) starts repeating key stroke entries

I have tried some of the suggestions from this community. ie power on off. restart the bluetooth module. The problem seems to stop but then come back. It is a new 27' 2020 iMac running the latest Big Sur version. The issue seems to have started after the last update. Is anyone experiencing this issue?

The symptoms look like this imaaaaaaaaaaaa. trying to type iMac.

The worst part in trying to login. The password does this. I have to type one character at a time and watch the visual feedback to see if this happens then backspace and start over :-(

Posted on Apr 22, 2021 8:28 AM

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Answer 1

Best reply

rkaufmann87

Level 10

140,964 points

Apr 22, 2021 8:34 AM in response to cpavan

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

·

Connect the USB keyboard and mouse to the computer.·
Open System Preferences – Bluetooth·
Un-pair the wireless keyboard and mouse.·
Turn off Bluetooth·
Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262·
Restart the computer normally.·
Open System Preferences – Bluetooth·
Turn on Bluetooth·
Re-Pair the wireless keyboard and mouse.·
Unplug the USB keyboard and mouse and begin testing the wireless devices again.