I installed Norton Security Deluxe. That messed up my VPN (Surfshark). Inspite of uninstalling it, my VPN does not work. Worse, now SAFARI does not allow me to access VPN Provider websites. Can someone help?
MacBook Pro 17″, macOS 10.12
Try simplest of Mac troubleshooting steps.
2. Startup in Safe Mode: https://support.apple.com/en-us/HT201262
To exit Safe Mode, click in the menu bar and choose “Restart”.
3 Download EtreCheck, run it to see a system snapshot
Click “Free download” button,
Open Downloads folder, click on it to open, and then select ”Open”.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy report” .
Paste the report when you reply.
Note: This is a diagnostic test.
Try simplest of Mac troubleshooting steps.
2. Startup in Safe Mode: https://support.apple.com/en-us/HT201262
To exit Safe Mode, click in the menu bar and choose “Restart”.
3 Download EtreCheck, run it to see a system snapshot
Click “Free download” button,
Open Downloads folder, click on it to open, and then select ”Open”.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy report” .
Paste the report when you reply.
Note: This is a diagnostic test.
Hope you followed these steps. https://support.norton.com/sp/en/us/home/current/solutions/v134746139
Reinstall macOS after backing up. https://support.apple.com/en-us/HT204904
[Running] org.openvpn.client.plist (OPENVPN TECHNOLOGIES, INC. - installed 2020-11-04)
/Applications/ExpressVPN.app/Contents/MacOS/expressvpnd
Thank you.
Norton is uninstalled.
I uninstalled it as soon as it started creating problems.
The issue seems to be my laptop because Surfshark seems to work fine on other devices.
Is there no other way to fix this beside reinstalling the OS?
I can do it but ideally would like to avoid it.
Kindly let me know.
Here you go.
There are system modifications that should be addressed.
To start with, I would uninstall Sophos and Kaspersky software as a test.
Presence of multiple VPNs are also needs to be looked at.
Unless you're using the VPN to access a secured site (e.g. your employer), it's probably more trouble and even more dangerous than it's worth.
Thank you. Uninstalled both of them.
Where do you see the multiple VPNs?
Agree. I only use it to access US Media Sites and some sites in India
Cant use VPN anymore on my MBP
