Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Device was bricked due to full storage

My mother kept filling up her iPhone 6s Plus to the point of no memory left even to delete one picture. after that it turned off and refuses to go past the Apple logo on startup.

I have connected it to iTunes to do a restore and that also fails “error 4010”.

Is there anyway out of this? is there any hope of getting the data back?

Thanks a lot

iPhone 6 Plus, iOS 12

Posted on Apr 22, 2021 11:01 AM

Best reply

IB6857

Level 4

1,246 points

Posted on Apr 22, 2021 11:03 AM

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

View in context

Similar questions

Anyone got error 4013, still can find a solution to restore Iphone to its factory's setting? Anyone got error 4013 after using Itunes , still can find a solution to restore the Iphone to its factory's setting? I already forced to restart my iphone 6, but it remains frozen, only display the Apple logo for a few seconds when plugging into charger or my laptop then back to the black screen again. The computer does not recognize the iphone when it's plugged in, neither it is charged by computer or the power charger?! I did use the third party software named Woo Techy Iphixer to hard reset it but still failed !
202 1
Iphone 11 Fails on DFU Restore Hi all, I`m hoping some great minds might be able to shed some light on this and point me in the right direction. My iPhone 11 suddenly froze and then went black screen. I tried all the usual fixes; Charge for an hour Soft and hard resets The device wont power on, no apple logo - nothing! So, I decided to do a DFU restore through iTunes. I plugged it in and went through the button presses to get the phone into DFU and iTunes suddenly woke up and said an iPhone 11 had been detected but needed to be restore. I still had a completely black screen at this point. So I went ahead and clicked restore nd this is what happened; iTunes went off and downloaded 15.6.1 Verified the software Extracted the software Prepared the iPhone for update I heard a couple of bongs from Windows (the phone disconnecting and reconnecting to USB) Then a white Apple logo appeared The the dimmed apple logo with the progress bar underneath and a swirly circle underneath that Then the screen went blank - iTunes said "waiting for iphone" and eventually it bombs with an unknown error Now, my thinking is some kind of hardware issue because it feels like at the point it wants to start loading the iOS file to the phone storage it seems to bomb. But I would love to hear your opinion and if you also think its hardware which bit might need changing?? Thanks all, Rob (PS. I spoke to apple and there diags software was no good and they said I would need a new phone! + I dont have applecare)
797 5
iphone 12 flashing apple no boot Just took delivery of an iphone 12, the very next day it wouldnt power on. Apple logo flashes when plugged in. Managed to get the restore screen up when connected to my laptop, itunes downloaded update files to do a system restore but the iphone keeps dropping its connection to the laptop and itunes cannot proceed. Have an appointment with apple this afternoon as at&t told me it had to be a warranty claim as wouldnt return it without it being restored otherwise will have to pay full amount of the phone. I have a feeling apple is going to want to send it away with me leaving without a phone. Anyone else have a similar experience and able to share insights/guidance? Thanks S
207 1

1 reply