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Hand sensing on iPad with Apple Pencil not working

My palm is recognized when I am using my Apple Pencil and it extremely distracting, as it flips through slides in preview app when I am just trying to rest my palm to write.


Very disappointed that this feature doesn't work. When will this be fixed.....

Posted on Apr 22, 2021 12:38 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2021 1:43 PM

Try the new hard reset procedure for the 2018/2020 iPad Pro/iPad Air 4 models without a Home button.

1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.

If still no joy, try the Pencil troubleshooting tips found in this Apple Website article below.


Connect Apple Pencil with your iPad - Apple Support



Good Luck!

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3 replies
Question marked as Top-ranking reply

Apr 22, 2021 1:43 PM in response to hilmimusam

Try the new hard reset procedure for the 2018/2020 iPad Pro/iPad Air 4 models without a Home button.

1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.

If still no joy, try the Pencil troubleshooting tips found in this Apple Website article below.


Connect Apple Pencil with your iPad - Apple Support



Good Luck!

Hand sensing on iPad with Apple Pencil not working

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