iPad Pro crashing

Have iPad Pro 14.4.2, with 15GB used of 32GB, just started crashing. Starts up, crashes again. Pushed home button and off switch, didn’t help. Never did get the red slide turn off bar. Please advise.

Posted on Apr 23, 2021 5:30 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2021 11:45 AM

Hi there Honeymoon bay,


We understand that your iPad is restarting unexpectedly. We’d be glad to assist.


To start, let’s follow the steps outlined here:

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


If this continues after reviewing that, please let us know if this happens randomly or only when using a specific app on your iPad. Also, let us know if you see the Apple logo, a spinning gear, or something else when this occurs. 


Thanks!

1 reply
Question marked as Top-ranking reply

Apr 24, 2021 11:45 AM in response to Honeymoon bay

Hi there Honeymoon bay,


We understand that your iPad is restarting unexpectedly. We’d be glad to assist.


To start, let’s follow the steps outlined here:

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


If this continues after reviewing that, please let us know if this happens randomly or only when using a specific app on your iPad. Also, let us know if you see the Apple logo, a spinning gear, or something else when this occurs. 


Thanks!

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iPad Pro crashing

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