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iphone 7 plus shut down

iphone 7 plus that shut down when updating and I will not turn it back on. Tried everything and followed all instructions . Want to trade the phone for a new 12 model but I cant access the serial number

iPhone 7 Plus

Posted on Apr 24, 2021 3:28 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2021 6:12 PM

Hello,

Start here:

iOS update and restore errors - Apple Support

Also see:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

2 replies

iphone 7 plus shut down

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