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Payment problem

my master card is valid and have money inside and I cannot upgrade my storage pls help this thanks

Posted on Apr 24, 2021 11:12 AM

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Posted on Apr 24, 2021 11:19 AM

Payment declined?


See the Apple Support article(s) below. Link to contact Apple Support in the article. 


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.    


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store


                          Payment method declined in iTunes or the App Store.

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Question marked as Best reply

Apr 24, 2021 12:58 PM in response to tahlil224

Did you read what I posted above?


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Payment problem

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