Q:
My phone is turning grey and not letting open any apps
When I get a call it is showing only a grey screen. That grey screen is not deleting or refreshing. Also it is not letting me open any of my apps or fully shut down my phone by holding the power and volume buttons.
iPhone 11 Pro
If this forced restart does not resolve the problem your phone may have a hardware issue. Use the Get Support link at the top of this page to discuss options with Apple.
If this forced restart does not resolve the problem your phone may have a hardware issue. Use the Get Support link at the top of this page to discuss options with Apple.
Grey screen and can’t shut off
