My AirPods connect while in the case and will play music

My AirPods connect while in the case and will play music. I lost an AirPod and used a friends to reconnect the AirPod to my iPhone, and ever since then it will make a pop sound then disconnect and only connect while in the case. Help?


screenshot of my AirPods playing music while in case

Posted on Apr 25, 2021 2:46 AM

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2 replies

Apr 26, 2021 5:50 AM in response to 7shame

Hi 7shame, 




Thank you for using Apple Support Communities. 


We see that you are having an issue with your AirPods connecting to your iPhone while they are in the case. The won't connect when they are out of the case. We want to help. This article has some great steps If your AirPods won't connect - Apple Support


If those steps don’t help, you can Reset your AirPods - Apple Support


If you need further assistance with this after following those steps, you can Contact Apple for support and service - Apple Support




Best Regards!

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My AirPods connect while in the case and will play music

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