Moving mail between different accounts

I am tryingt to move my emails from the inbox of one account (Exchange) to the inbox of another one, it seemed to have worked initially but I am unable now to move them back. the account I want to move it is listed but I am unable to click it (the option is darked out).


help please

iPhone 11 Pro Max

Posted on Apr 25, 2021 11:40 AM

Reply
1 reply

Apr 26, 2021 10:02 AM in response to Sultan93_F

Hello Sulatan93_F,



Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to move mail from Exchange to another inbox. We can understand why you'd reach out for a solution.


To start, are you still able to move from your other account to Exchange? Also, let's try these steps and see if they help.


Use mailboxes to organize email on your iPhone, iPad, or iPod touch



  1. Go to your Inbox in Mail. 
  2. Tap Edit in the upper-right corner.
  3. Select the email messages, then tap Move.
  4. Choose a mailbox to move the email messages to.

 


Cheers!



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Moving mail between different accounts

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