What if you are using later OS's then Mojave? Currently using Big Sur with iPad and iPhone 14.4 and am having SYNCH stopping at step 1. I can see both devices with File Manager, but they show a circle running around and around
I am having constant "Synching (Step 1 of 4) or "Synching (Step 1 of 8) with my iMac using Big Sur with my 14.4 iPhone and iPad devices. Any idea of what I can do to get this to actually work doing a back up?