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Lost AirPods Pro.

I lost my AirPods Pro. I have AppleCare +, is it possible to order a replacement case, for the $29 fee and two replacement AirPods for the $29 fee? I know that loss is not covered, but if you lose just the case or just the AirPod you can get new ones for $29 dollars, I was just wondering if I could do that multiple times to eventually get a new set.

Posted on Apr 25, 2021 8:36 PM

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Question marked as Best reply

Posted on Apr 26, 2021 11:29 AM

Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827


If the Airpods and the case are lost then it is probably cheaper just buying a new set.



1 reply
Question marked as Best reply

Apr 26, 2021 11:29 AM in response to Andrew_watson

Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827


If the Airpods and the case are lost then it is probably cheaper just buying a new set.



Lost AirPods Pro.

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