Pending purchase

If I have a purchase pending on my apple store how can I cancel it I did not mean to buy it but the purchase was declined and now I cannot download any apps until I add a new payment method to accept the purchase which I don’t want?

Posted on Apr 26, 2021 3:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2021 11:36 AM

Hi niashia256,


We understand you're looking to cancel a pending purchase. If you haven't received the content you attended to purchase, you will need to reach out to Apple directly. If you have received the content you can request a refund.


Request a refund for apps or content that you bought from Apple


Contact Apple for support and service


Have a good day.

1 reply
Question marked as Top-ranking reply

Apr 27, 2021 11:36 AM in response to niashia256

Hi niashia256,


We understand you're looking to cancel a pending purchase. If you haven't received the content you attended to purchase, you will need to reach out to Apple directly. If you have received the content you can request a refund.


Request a refund for apps or content that you bought from Apple


Contact Apple for support and service


Have a good day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pending purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.