Hi, can anyone help verify this, or suggest a fix? Since updating to 11.3 today, I cannot use Apple Diagnostics by holding D on startup. I get into Diagnostics, select my language, but then it is just a black screen with no testing taking place. It work previously on 11.2.
MacBook Pro 16″, macOS 11.3
If it is attempting to Run the on-line version - will need an active Internet Connection either by Ethernet Cable to Router of over Active Wifi connection.
Use Apple Diagnostics to test your Mac
Prepare your Mac
If it is attempting to Run the on-line version - will need an active Internet Connection either by Ethernet Cable to Router of over Active Wifi connection.
Use Apple Diagnostics to test your Mac
Prepare your Mac
Howdy, this is affecting a 16" Macbook pro and a 2019 Macbook air. Diagnostics test runs fine on a mac with 11.2, but as soon as we upgraded to 11.3, Diagnostics doesn't run. You can boot into it, select language, then blank screen, not the usual test.
Hello there ACPLE,
We see that Apple Diagnostics aren't working when you try to use it. Let's take a closer look as we do our best to provide some additional insight.
To get started, what exact model of Mac are you using, and what issue are you troubleshooting that requires using diagnostics? This can be helpful in case you may have a hardware issue preventing the use of diagnostics to begin with.
Next, are you still able to start up your Mac like normal or using safe mode? Start up your Mac in safe mode
Certainly keep us posted, we’re here for you every step of the way!
Take care.
Well the problem occurs with the online or offline version. Of course I've got an active internet connection. As per first post I know how to use diagnostics, I'm just reporting that I'm finding an issue with it after upgrading to MacOS 11.3, and on the same machines it wasn't an issue on 11.2 previously.
Apple Diagnostics/Hardware test not working on MacOS11.3
