Apple watch lock even when worn

Thanks a lot for the answer... Randy-12

Pulse detection is on ...

I wear the watch with the strap found in the package (Sport Loop) holding it

neither too narrow nor too wide, somewhere in between (as Apple also suggests)

and I have no tattoos.

He also did a test by disabling pulse detection for a few days.

but nothing, once re-enabled, random asks me for the code even when it is worn.

It is found in general, code, pulse detection ... and can be deactivated

At this point, could it be a bug?

And, if so, how can I report it to Apple?

thank you