MacOS 11.3 error: "This Mac requires Magic Keyboard to make purchases using Apple Pay"

Question

Level 1

37 points

MacOS 11.3 error: "This Mac requires Magic Keyboard to make purchases using Apple Pay"

Since updating to 11.3 Apple Pay has been disabled on my M1 Mac Mini. I have two Apple Watches registered on the Mac, and my iPhone has the "allow payments on Mac" turned on.

I got an initial notification that someone else had registered Apple Pay on this mac - but that is incorrect, there is only one user (Guest user is also off).

I actually have a magic keyboard attached, but not one with Touch ID of course, since you can't get that yet.

Mac mini, macOS 11.3

Posted on Apr 28, 2021 1:58 AM

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Answer 1

chris_g1

Community Specialist

Apr 29, 2021 8:43 AM in response to IanBlackburn

Hey IanBlackburn,

We see that you're getting a message saying "Apple Pay is not available on this Mac". If you haven't already, we suggest starting with powering on the Mac and then powering it back on: Log out, sleep, wake, restart, or shut down your Mac

If you continue to see this message and/or the one stating Apple Pay has already been registered, click Apple menu > System Preferences > Wallet & Apple Pay. Afterward, look for a prompt asking you to reset Apple Pay.

Use Apple Pay on your Mac

If you need further assistance, reach back out with additional information. Take care.

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Answer 2

CarlAVII

Community Specialist

Apr 29, 2021 12:53 PM in response to IanBlackburn

Hi IanBlackburn,

Thanks for the additional information. Since the prompt to reset Apple Pay doesn't appear, we suggest reaching out to Apple here: Get Support

Regards.

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Answer 3

IanBlackburn Author

Level 1

37 points

May 25, 2021 8:03 AM in response to MCV4444

We went through a loaf of diagnostics, then they captured a ton of data and sent it to engineers but no resolution as yet. Just updated to 11.4 and it's still the same.

Strange thing is I have actually made 2 apple pay purchases on the web in Safari and they worked - the first one used my Apple Watch as verification, and the next one used my iPhone.

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Answer 4

IanBlackburn Author

Level 1

37 points

Apr 29, 2021 8:51 AM in response to chris_g1

Yes, I rebooted multiple times before posting - doesn't help.

>> Afterward, look for a prompt asking you to reset Apple Pay.

There is no prompt. See below. I have not set up a new Magic Keyboard as suggested in the image. Clicking Bluetooth Preferences just opens the Bluetooth screen from system prefs, nothing to continue.

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