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How to remove iPhone activation lock?

Hello Apple Team


Recently i got used iphone from my relative, but the iphone was locked by icloud, and she already forget her sign in to the icloud, could you guild my how to solve it please?

Please kindly help me unlock this iphone, thank you!


Yours Sincerely,

Evekorng


[Edited by Moderator]

Posted on Apr 28, 2021 3:33 AM

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Question marked as Best reply

Posted on Apr 28, 2021 7:12 AM

Tell her to use Apple's iForgot service or contact their Account Security team, or the iPhone's original owner to supply Apple with its purchase receipt and ask them to remove the lock.


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How to remove iPhone activation lock?

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