I’m having trouble with my phone muting one particular group chat on its own. No matter how many times I go back and unmute it, it still mutes itself back.
iPhone 12 Pro Max, iOS 14
Hello and welcome to Apple Support Communities BrittHarrell,
Thank you for contacting us regarding your group message randomly muting. What we would suggest is to make sure your Software is up to date, Settings > General > About > Software Version 14.5. Second close the Messages app completely following the link below:
Close an app on your iPhone or iPod touch
Third restart your device and start a new group message. See if the message continues to mute randomly or not.
If the issue continues, please contact Apple Support.
Thank you for being an Apple Customer.
I’m having trouble with my phone muting a group conversation on its own. No matter how many times I go back and unmute it, it still mutes itself every time.
