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Level 1

4 points

i cloud storage

I still have 17GB left on my icloud storage, why won't my phone back up? it says I need to upgrade my storage. I did buy a new Iphone 12 pro max which has bigger storage then my last iphone 11 pro

iPhone 12 Pro Max

Posted on Apr 28, 2021 1:17 PM

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Demo

Level 10

166,621 points

Posted on Apr 28, 2021 1:25 PM

You may have already answered your own question. You can check to see the size of the next backup in Settings>Your Name>iCloud>Manage Storage>Backups>Your Device name>Size of next Backup. It can take a while for that to load so be patient.

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