Adobe Creative Cloud won't install

I am trying to download Adobe creative Cloud to my M1 Mac mini but the download randomly quits. Any tips?

Posted on Apr 28, 2021 6:23 PM

Reply
3 replies

Apr 29, 2021 11:14 AM in response to Dennison199

Offhand it sounds like an interruption in the download which would have corrupted the file, making it unusable. Some downloads, such as OS updates and upgrades are very large files and are not suited to downloading via Wi-Fi because it is slower. That could be your problem. I suggest trying with a direct wired Ethernet connection. Otherwise, if that is not possible, you may have to try several downloads until you get a clean one that works. If none of this is applicable, then you should look at why there may be interruptions to your internet service. Try resetting your router etc.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Adobe Creative Cloud won't install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.