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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

4 points

Can’t get my AirPods Pro to go from white to green to sync again

Trying to sync my AirPods Pro and it said to push button for 15 seconds till white light appears then open case and resync it will turn green but it doesn’t, it stays white. How do I get it to turn green again?

iPhone 12 Pro Max

Posted on Apr 28, 2021 7:24 PM

Top-ranking reply

TheLittles

Level 10

195,377 points

Posted on Apr 28, 2021 8:01 PM

MoonGirl69 Said:

"Can’t get my AirPods Pro to go from white to green to sync again: Trying to sync my AirPods Pro and it said to push button for 15 seconds till white light appears then open case and resync it will turn green but it doesn’t, it stays white. How do I get it to turn green again?"

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A Few Thoughts to Try:

A. Visit Apple Support links:

B. Verify the Balance:

Go to: Settings
Tap: General
Tap: Accessibility
Scroll Down: to Hearing
Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

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Can’t get my AirPods Pro to go from white to green to sync again

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