Jerky pointer mouse after update to Big Sur 11.3 and crash restart

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Level 1

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Jerky pointer mouse after update to Big Sur 11.3 and crash restart

Hi all.

I have a MacBook Air M1 and I have updated system to the last update (11.3).

After this update, sometimes, after some minutes or hours, mouse pointer starts to jerky (like a pointer in a system emulation or remote control). Two times, after using the computer for some minutes, the MacBook crashed and restarted.

Macbook is not connected to any usb-c accessory and I use not particular software (I'm a photographer), but I'm sure it's related to the update.

Anyone knows something about? thanks! marco

MacBook Air (2020 or later)

Posted on Apr 29, 2021 8:36 AM

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Answer 1

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Owl-53

Level 10

104,737 points

Apr 29, 2021 10:58 AM in response to Marcojj

Was this happening before the 11.3 update? Have you tried restarting in Safe Mode << Shift >> immediately at startup. It will perform a Repair Disk, clear cache files and only load Apple Software and Fonts. It loads slowly - normal. Let it run this way for 10 - 15 minutes - are the issues presented ?

Question - Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation. The Built-in Security of Big Sur is all that is required.

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Answer 2

Marcojj Author

Level 1

19 points

May 4, 2021 12:32 AM in response to Owl-53

Solved with 11.3.1 update :-)

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Answer 3

Owl-53

Level 10

104,737 points

May 4, 2021 1:39 AM in response to Marcojj

Good solved in 11.3.1 but the latest update was a Security update to patch a Webkit exploit and really does not have anything to do with the Mouse issue.

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