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Unable to verify the printer on your network

My Canon MX922, recently stopped printing (around the same time as the 11.3 update) with the error message See attached screen shot)

Posted on Apr 29, 2021 11:32 AM

Top-ranking reply

Jan Hedlund

Level 7

23,467 points

Posted on Apr 29, 2021 12:39 PM

Hi,

Based on the picture, I assume that you wish to use the MX922 as a networked (AirPrint) printer connected to a Wi-Fi router. To begin with, try the following: Power off the router, the printer, the computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait another two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally, power on all other devices/computers. Any difference?

If not, try resetting the printing system and re-adding the printer (as an AirPrint printer).

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

The MX922 is, as you already know, a model supporting the driverless AirPrint technology.

About AirPrint - Apple Support

A guide from Canon Europe (with similar PIXMA models) may also be of interest.

https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/

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Unable to verify the printer on your network

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