WidevineCdm Plugin Crash on Macbook Pro 2012 Help Please

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Level 1

9 points

WidevineCdm Plugin Crash on Macbook Pro 2012 Help Please

Hello,

This past week all of a sudden I am not able to stream videos on my Macbook anymore. Never had a problem before, but now when I try to watch a show on Netflix, Disney+, Hulu, Amazon Prime, etc. it says WidevineCdm Plugin crashed and will not load shows. Youtube works fine, and any downloaded movies I have in my iTunes account work as well. I have tried looking up how to fix this and cannot seem to get an answer. I'm not sure it it's because my computer is older, or if it's from something else. Like I said, it has never been a problem all these years until this past week.

Thank you in advance.

MacBook

Posted on Apr 29, 2021 12:00 PM

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Answer 1

Top-ranking reply

dominic23

Level 10

83,952 points

Apr 30, 2021 2:58 AM in response to mirs193

Quote:

Learn more

Safari no longer supports most web plug-ins. To load webpages more quickly, save energy, and strengthen security, Safari is optimized for content that uses the HTML5 web standard, which doesn't require a plug-in. To enhance and customize your browsing experience, use Safari extensions instead of web plug-ins.

Try installing Extensions.

https://support.apple.com/en-us/HT203051

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Answer 2

mirs193 Author

Level 1

9 points

May 4, 2021 2:17 PM in response to Rey_Mon

I have not unfortunately. I plan on contacting Apple support tomorrow and see if they can help guide me through whatever I can do to fix it. I was on the help chat with Netflix for a couple hours a few days ago to see if they could get me access Netflix and they also could not fix it. I'm also hoping my old laptop is not useless now either. I was thinking of going to Best Buy and see if their Geek squad could help me but they haven't been available yet.

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Answer 3

Rey_Mon

Level 1

4 points

May 19, 2021 11:53 AM in response to mirs193

Hey, just found a fix for my problem - I downgraded my Firefox to a functional version (Firefox 77.0.1).

Installed it and immediately after I disabled automatic updates so FF won't update to v78 (WidevineCdm problem).

I already tried Netflix and Disney+ and both work just fine :)

Some other useful links for your reference:

https://support.mozilla.org/en-US/kb/install-older-version-firefox

https://support.mozilla.org/en-US/questions/1334218

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Answer 4

Rey_Mon

Level 1

4 points

May 4, 2021 1:16 PM in response to mirs193

Have you found a fix for this? I am having the exact same problem since two weeks ago and I am not able to find a solution yet. I am really reluctant to think that my old MacBook Pro is now useless.

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Answer 5

Rey_Mon

Level 1

4 points

May 11, 2021 1:26 PM in response to mirs193

Thanks! I'll stay tuned and will post here in case I find something helpful. Cheers!

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WidevineCdm Plugin Crash on Macbook Pro 2012 Help Please

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