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simo13 Author

Level 1

6 points

FaceTime

I am not able to activate my FaceTime. I read to change Restrictions from settings but I do not have that option available.

iPhone 12 Pro, iOS 14

Posted on Apr 30, 2021 12:33 PM

Top-ranking reply

sterling r

Community Specialist

Posted on May 1, 2021 4:23 PM

Hello simo13,

Thank you for your post. We're here to help. We understand the option to enable FaceTime is grayed-out for you. Is that correct? Or, are you receiving an error message when trying to enable FaceTime?

We've got a couple articles that may help:

Use parental controls on your child's iPhone, iPad, and iPod touch

If you get an error when trying to activate iMessage or FaceTime

That should help. Let us know if you have any questions.

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FaceTime

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