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Hi,
I use the NFC capability of my iPhone SE 2020 for medical reasons and Apple Pay. As of two days ago it stopped working both for scanning my blood sugars and Apple Pay. I’ve updated to iOS 14.5 since and I don’t believe this is a software issue as both my freestyle Libre app AND Apple Pay are not picking up the signal.
Could I have accidentally switched it off? Or is this a fault in the SE model that is breaks? I’ve only had my phone for 4 months.
iPhone SE, iOS 14
I have the same issue which started about 10 days ago. Couldn't scan my freestyle libre sensor (on SE 2nd gen iphone)
I took for repair and was told that there was nothing wrong with the NFC - hardware or software.
I rang Abbot and they said they know there's an issue, they're working on it, and are sending me a replacement sensor and standalone reader... I asked when it would be fixed? They don't know.
I don't use ApplePay so don't know if that is also affected. But weirdly my wife has the same phone edition, same OS version and I downloaded librelink to her phone and it works fine... So it's not just about version compatibility - there's something else going on.
Anyway I don't want multiple devices so I hope they resolve quickly...
I have the same issue which started about 10 days ago. Couldn't scan my freestyle libre sensor (on SE 2nd gen iphone)
I took for repair and was told that there was nothing wrong with the NFC - hardware or software.
I rang Abbot and they said they know there's an issue, they're working on it, and are sending me a replacement sensor and standalone reader... I asked when it would be fixed? They don't know.
I don't use ApplePay so don't know if that is also affected. But weirdly my wife has the same phone edition, same OS version and I downloaded librelink to her phone and it works fine... So it's not just about version compatibility - there's something else going on.
Anyway I don't want multiple devices so I hope they resolve quickly...
I have similar issue after mu upgrade 14.5 i noticed that i am not able to use CC in my Wallet to make payment i get a message " Hold near Reader" First I thought may be one pay their reader is bad , i noticed it didn't work with couple of other merchants too. My CC information other thing are fine
Question is there an diagnosis tool , app or short code to test NFC is working , or somewhere in setting or privacy setting that may have turn of setting for NFC
So I took my phone back to the shop I purchased it from as it is still under warranty - they sent it away to be fixed only when it was sent away they said they could not find a fault.
I then took it to an apple authorised repair shop and I explained they checked on the diagnostic tool and that too said there was no issues then when we tried to use Apple Pay it would not work again. So I left it with them and they opened it up and said it was a logic board issue and ordered me a new replacement phone.
Should have said first try a forced restart
https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
Can you tell us how Apple fixed this issue? I've spent hours on the phone with them, have deleted and re-installed the app, checked all settings, run diagnostics, and their final recommendation is to wipe the phone and start from scratch. iOS is up to date. Abbott was no help either. I too have the SE 2020, the app had been working great since I got the phone last fall. I have an identical SE 2020 for work, and the app works on this 2nd phone (but it's a work phone so not comfortable keeping medical data on it).
Same issues here with my iPhone SE 2020, but only since using the Libre 2 July 11. It started with requiring multiple scans of the sensor, then just quit reading. I installed the app on my husband's XR. The scanning and alarms work, but I cannot connect to my Libreview account, so the data is not uploading. As the Libre 2 does not have a Freestyle reader in Canada you have no backup at all. So until Abbott get this resolved, I am reverting to the 1st generation Libre. The alarm does work, I have gotten 3 since July 11. Sadly, the rest is to buggy for me to want to deal with.
I had Apple support check my SE remotely, then took it to one of the Genius bars. They both determeined the phone to be working. I believe if you can use Apple Pay your NFC is fine.
I had the exact same thing! iPhone SE too! I got an appointment with apple and they fixed it.
And, what did they do to fix it? Thanks.
Make a warranty claim
Thanks it didn’t work
Go for the repair.
See my first two posts as above.
Forced Restart or
Get a repair
Same!!! I have an iPhone SE, and I got an appointment at the apple store. They fixed it under warranty.
I have the same - SE and FreeStyle - scan unsuccessful. Abbot did not mention an Apple or SE issue. I will try a repair with Apple.
call Apple support. They will do a diagnosis over the phone. Also, Apple stores have the capability to test your NFC. At least the SF Union Square store did.
NFC antenna not working
