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No internet (cellular and WiFi) on iPhone 8 Plus

Hello,


I have a problem with my iPhone 8 Plus. Yesterday in the morning, I've noticed that I can't surf the internet via cellular data and WiFi. There is internet connection in the settings, but I don't have WiFi icon in the bar above (only LTE icon). What's interesting, all the time I get new messages from Messenger (via cellular). I've reset all settings to factory settings. What more can I do?


Greetings,

Michał

Posted on May 1, 2021 4:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2021 4:16 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


2 replies
Question marked as Top-ranking reply

May 1, 2021 4:16 AM in response to BornToSleep01

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


No internet (cellular and WiFi) on iPhone 8 Plus

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